HerFlow Reception
Mobile-first clinic booking against real availability, reminders, rescheduling and a reception dashboard with AI-drafted bookings for review.
For: Clinics and practices that take bookings over WhatsApp and phone.
Open live demo ↗Founder-led AI automation studio · Africa & international
AI automation and custom business systems for growing businesses in Africa and beyond.
WhatsApp-first automation, custom CRMs, dashboards, client portals and AI assistants - designed, built and handed over by a founder-led studio.
Built for the way African SMBs actually work - WhatsApp, mobile money like EcoCash and M-Pesa, patchy connectivity and mixed currencies - and delivered remotely to international clients.
What we build
- 01
WhatsApp & booking automation
Enquiries answered, bookings confirmed
- 02
Custom CRMs
Leads, clients and records in one place
- 03
Dashboards & reporting
See the numbers without the spreadsheet
- 04
Client & project portals
Work, files and updates shared cleanly
- 05
AI assistants
Drafts, triage and reception - with a human check
- 06
Tool integrations
Your existing apps, finally talking
- -Founder-led design & build
- -Works with your existing tools
- -Training & handover included
- -Scope and quote agreed after audit
Who this is for
- +Owner-led businesses where enquiries arrive on WhatsApp, calls and forms
- +Teams running bookings, leads or jobs from spreadsheets and memory
- +Businesses that need systems built around their process, not off-the-shelf software
- +International companies that want a remote, founder-led build partner
Who this is not for
- -Anyone looking for guaranteed growth numbers or overnight results
- -Projects that only need a generic template or a one-off website
- -Teams that want AI to act with no human ever checking it
Six things we build, end to end
Each system is designed around a real bottleneck, built and connected to your tools, tested with your team, then handed over with training.
01
Custom CRMs
A CRM shaped around how you actually sell and serve - leads, contacts, deals, records and roles - instead of bending your team to generic software.
02
Dashboards & reporting
Live views of enquiries, jobs, sales and cash, pulled from the tools you already use, so reporting stops being a weekly chore.
03
WhatsApp & booking automation
Shared inboxes, booking requests, confirmations, reminders and rescheduling, with clear handoff to a person when it matters.
Read the WhatsApp automation guide →04
Client & project portals
One place for projects, tasks, files, time and updates, so clients and staff stop chasing each other by email.
05
AI assistants
Practical AI for drafting replies, summarising, triaging enquiries and checking data quality - with a human approving the output.
06
Workflow & tool integrations
Connect forms, calendars, email, spreadsheets, accounting and CRMs so information moves without copy-and-paste.
Proof you can clickDemo · fictional data Independent product build · live Demo · fictional data Demo · fictional data Demo build · fictional data Live - we run our own business on it
Working systems you can open right now
All work →EcoCash Monitor
Reads EcoCash payment confirmation SMS, matches transactions to orders, sends receipts and tracks payments in real time.
For: Zimbabwean businesses reconciling mobile money by hand.
Open live build ↗GrowthOps
Turns messy lead records into clean, deduplicated leads with a health score, pipeline and AI-drafted follow-ups for approval.
For: Teams whose leads live in spreadsheets and phones.
Open live demo ↗PulseCare Reception
A clinic WhatsApp inbox with appointment requests, confirmations, rescheduling, reminders and staff handoff.
For: Clinics and practices that take bookings over WhatsApp.
Open live demo ↗Front Desk AI
An AI voice receptionist, patient portal and staff dashboard sharing one appointment record.
For: Clinics that miss calls or juggle bookings by hand.
Open live build ↗Creative Hauz Scheduler
Audit and consultation booking with availability management, calendar events and confirmations.
For: Consultancies and service businesses that book calls or appointments.
Open live system ↗A small studio, on purpose
Founder-led
Linda Kisimisi, Founder & Automation Lead, scopes and builds every system. The person who scopes it builds it.
Built to grow revenue
9+ years of C-level marketing and growth experience means systems are designed around revenue, not just task automation.
WhatsApp-first, Africa-fluent
Designed for WhatsApp, mobile money, mixed currencies and patchy connectivity - and just as at home with international teams.
Fixed written scope
Scope, timeline and quote are agreed in writing before any work starts.
Training & handover included
Your team is trained, gets written guides and owns the system at the end.
- 01
We map one workflow
How enquiries, bookings or admin move through your business today, and where they break.
- 02
You get honest options
What is worth automating first, what is not, and which of your current tools we can reuse.
- 03
Next steps in writing
If it is a fit, a written scope and quote follow. No obligation, no pressure.
Built for small and medium businesses in Africa and beyond
Real estate & property
Lead follow-up, viewings, tenant and owner records, maintenance tracking.
HVAC & home services
Enquiry intake, booking requests, quote follow-ups and job dashboards.
Healthcare & clinics
WhatsApp reception, appointment requests, reminders and staff handoff.
Retail & ecommerce
Stock, sales and expense reporting, customer messaging and order updates.
Agencies & consultants
Client portals, project tracking, CRM hygiene and reporting.
Other SMBs
Accountants, law firms, recruiters, brokers and more - if it is repetitive, it can be systemised.
Africa-first, delivered remotely
Local payments, WhatsApp habits and data protection laws differ by country. Each guide covers how we build for that market.
How it works
From audit to handover
- 01
Discovery
A free audit of how work flows today and where it breaks.
- 02
Scope
A written scope and quote, agreed before anything is built.
- 03
Build
We design and build the system and connect your tools.
- 04
Test
Your team tests with real scenarios; we fix what they find.
- 05
Train
Hands-on training and written guides for your staff.
- 06
Support
Optional ongoing support and improvements.
Quick answers
Creative Hauz, answered directly
- What does Creative Hauz do?
- Creative Hauz is a founder-led AI automation studio that builds WhatsApp automation, custom CRMs, dashboards, client portals and AI assistants for small and medium businesses in Africa and internationally.
- Who is Creative Hauz for?
- Creative Hauz is for owner-led small and medium businesses - clinics, property, home services, retail, agencies and consultancies - whose enquiries, bookings and admin run through WhatsApp, spreadsheets and disconnected tools.
- Where is Creative Hauz based and which countries do you serve?
- Creative Hauz is Africa-first and works remotely, serving businesses in Zimbabwe, South Africa, Kenya, Nigeria, Zambia, Botswana, the United Arab Emirates, the United Kingdom, the United States and elsewhere.
- How much does an AI automation project cost?
- Custom projects are scoped and quoted in writing after a free systems audit, and a small set of fixed-price productised offers is listed on the Agency page.
- How long does a build take?
- It depends on scope - a single workflow is quicker than a custom CRM or portal - and the timeline is agreed in writing after the audit, before any work starts.
- Do you build WhatsApp chatbots and AI receptionists?
- Yes - Creative Hauz builds WhatsApp booking and enquiry flows and AI receptionists for chat and voice, always with a clear handover to a person.
- What tools does Creative Hauz use?
- Creative Hauz uses n8n, Make, Zapier, custom web apps and databases, Claude and OpenAI models and the WhatsApp Business API, chosen to fit the tools a business already uses.
- Do you work with mobile money and patchy connectivity?
- Yes - systems are designed for how African SMBs actually operate, including mobile money such as EcoCash and M-Pesa, mixed currencies and unreliable connections.
See fixed-price offers on the Agency page or meet the founder.
Not ready to talk yet?
FAQ
Frequently Asked Questions
How it works
Pricing
Who you work with
Tools and results
Get In Touch
Let's Talk
Have a question or want to talk through a system for your business? Drop us a message or email us directly.
info@creativehauz.spaceReady?
Let us build the system your business runs on
Book a free systems audit. We map how work flows today and show you what is worth building first.
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